Privacy Policy
At Spirit Virtual Books (“we,” “us,” or “our”), accessible at spiritvirtualbooks.com, we are committed to safeguarding the privacy of our users and visitors (“you,” “your”). This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal data in compliance with applicable global privacy regulations, including the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA).
1. Commitment to Privacy and Data Protection
Your privacy is central to our mission. We process personal data with transparency, purpose limitation, and a strong emphasis on user rights and autonomy. Spirit Virtual Books ensures that all personal data is handled responsibly and only for clearly defined purposes.
2. Scope of Policy and Data Controller Role
This Privacy Policy applies to personal data collected through your use of our website, spiritvirtualbooks.com, and any associated services. Spirit Virtual Books is the “data controller” of your personal information as defined under GDPR. For purposes of the CCPA, we operate as a “business” that determines the purposes for and means of processing your personal information.
3. Categories of Data Processed
We may collect, use, store, and transfer the following categories of personal data:
A. Usage Data: Includes information about how you access and use spiritvirtualbooks.com, such as IP address, browser type, access times, pages viewed, and referring URLs.
B. Account Data: Encompasses data you provide during account creation or checkout, including your name, billing and shipping addresses, email address, and telephone number.
C. Profile Data: Includes information that helps us learn about your preferences, previous purchases, browsing behavior, and saved items or wishlists.
D. Communication Data: Comprises your interactions with us through customer support tickets, email exchanges, chat logs, and other correspondence.
E. Technical Data: Consists of information about your device, operating system, browser settings, language preferences, and internet service provider.
F. Transaction Data: Involves data relating to purchases, including products ordered, payment method (note: we do not store full payment card details), transaction timestamps, and delivery tracking information.
G. Preference Data: Includes your responses to marketing communications, product preferences, survey feedback, and consent records.
4. Legal Bases for Processing
We process your personal data based on the following legal grounds:
– Legitimate Interests: For improving website performance, marketing performance, and business analytics.
– Contractual Necessity: When you create an account or make a purchase, processing is necessary to fulfill our contractual obligations.
– Consent: For non-essential cookies, newsletter subscriptions, and customized marketing. You may withdraw consent at any time.
– Legal Obligation: When required to comply with legal or regulatory demands.
5. Your Rights
Under GDPR (where applicable), you are entitled to the following rights:
– Right of Access: Obtain confirmation about whether your data is processed and access to personal information.
– Right to Rectification: Correct incomplete or inaccurate personal data.
– Right to Erasure: Request deletion of your personal data under certain conditions.
– Right to Restriction: Limit the processing of your personal data in specific circumstances.
– Right to Data Portability: Request a copy of your data in a structured, commonly used, and machine-readable format.
Under the CCPA, California residents can also:
– Request disclosure of categories and specific pieces of personal information collected.
– Request deletion of personal data, subject to contractual or regulatory obligations.
– Opt-out of the sale or sharing of personal data (Spirit Virtual Books does not sell personal data).
To exercise your rights, please contact us via [email protected].
6. Security Measures
We implement appropriate technical and organizational measures to protect your data against unauthorized access, accidental loss, misuse, or disclosure. Examples include:
– Encryption of data in transit and at rest
– Role-based access controls
– Secure server environments
– Regular security audits and vulnerability testing
– Staff training in data privacy and security
7. International Transfers
Your personal data may be transferred and stored outside your jurisdiction, including to countries not subject to an adequacy decision by the European Commission. In such cases, we rely on legally-approved mechanisms such as standard contractual clauses and supplemental safeguards to protect your data.
8. Data Retention
We retain personal data for no longer than necessary for the purposes for which they were collected, including for legal, accounting, or reporting obligations. Typical retention periods include:
– Account data: Retained for as long as your account is active.
– Transaction data: Retained for at least 7 years for tax and invoicing purposes.
– Technical and usage data: Retained for up to 24 months to support service performance and analytics.
– Communication data: Retained for 36 months after final contact for reference and support history.
– Marketing data: Retained for as long as you remain subscribed or your consent is active.
9. Cookie Policy
We use cookies on spiritvirtualbooks.com to enhance functionality, analyze website performance, personalize your experience, and deliver relevant advertisements. Categories include:
– Essential Cookies: Required for website operation (e.g., session management, secure login).
– Functional Cookies: Personalize settings such as language preferences or saved items.
– Analytics Cookies: Collect aggregated statistics on site usage for business insights.
– Performance Cookies: Monitor website responsiveness and user engagement.
10. Cookie Management and Compliance
Upon your first visit, a cookie banner allows you to manage consent preferences in accordance with GDPR and CCPA. You can also adjust cookie settings through your browser at any time or revisit cookie settings via our website footer. Essential cookies are deployed regardless of consent; all others require opt-in permission.
11. Special Protections for Children
Spirit Virtual Books does not knowingly collect or process personal data from children under the age of 13. If we become aware that personal data of a child has been collected without verified parental consent, we will delete such data promptly. If you believe we have collected such data, please contact us immediately at [email protected].
12. Policy Updates and User Notifications
We may update this Privacy Policy from time to time to reflect legislative changes or improvements to our data practices. When changes are made, we will publish the revised version on spiritvirtualbooks.com, and where necessary, notify you through direct communication.
13. Contact
If you have any questions, comments, or concerns about this Privacy Policy, or if you wish to exercise any of your legal rights, please contact us at:
Email: [email protected]
We are committed to protecting your personal data and ensuring compliance with the GDPR, CCPA, and other applicable data protection laws. Please reach out for clarity or assistance with any privacy-related concerns.